mk123 Privacy Policy

mk123 is committed to protecting the personal information of online gaming players in Myanmar to the highest security standards. This privacy policy clearly explains what data we collect, how we store it, and how we protect it while you use our platform.

By continuing to use this website, you are considered to have accepted the terms set out in this policy. If the policy changes, the "Last updated" date will be updated and you will be notified at your registered email address.

This policy applies only to players aged 21 and above. Anyone under 21 is not permitted to use this platform.

When you open an account with mk123, we require the following information—

• Full name (as it appears on your Myanmar National Registration Card)
• Date of birth (to verify you are 21 or older)
• email address
• Phone number (for OTP during payment verification)
• Region / State of residence
• Preferred payment method (KBZPay, Wave Money, AYA Pay, CB Pay)

When you log in to your player account, we automatically record the following—

• IP address and ISP information
• Device type and operating system version
• Browser type and language settings
• Gameplay records (games played, results, and duration)
• Deposit / withdrawal records
• Session duration and login frequency
• Cookies and session tokens

When you contact us via Live Chat or email, the communication records, enquiry content, and responses are stored for service quality improvement and dispute resolution.

Your data is directly used for the following purposes—

• Account creation, authentication and security verification
• Payment processing and withdrawal confirmation
• Checking bonus, VIP tier progress and promotion eligibility
• Providing 24/7 Live Chat support
• Resolving platform issues

We analyse data for the following purposes—

• To prevent fraud, money laundering and unauthorised access
• To enforce the one account per person policy
• To apply responsible gambling limits

We also use data in the following ways—

• Platform software improvements, bug fixes and enhancing user experience
• Sending bonus and promotion offers via email and platform notifications (subject to your consent)
• Transaction notifications related to your account

mk123 will not sell, rent or trade your personal information to third parties. However, it may be shared on a need-only basis in the following specific cases—

• Payment service providers — Only the minimum data required for transaction processing through KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services
• Service providers — Our trusted partners who assist with services such as hosting, security audits and analytics (these partners are bound by data protection agreements)
• Legal requirements — Situations where we are required to respond to a valid court order or lawful request from a legal authority

This platform may contain links to external websites. The privacy policies of those websites are outside our control, and we encourage you to take care when visiting them.

The mk123 platform uses cookies for the following purposes—

• Essential cookies — For functions such as maintaining your login session and shopping basket
• Functional cookies — To remember your language preference and platform settings
• Analytics cookies — For monitoring platform traffic and improving our service (aggregate data only, not identifiable to any individual)

You can block cookies through your browser settings. However, please note that if essential cookies are disabled, some platform features may not work properly. Apart from session cookies, other cookies expire automatically when the browser is closed.

We use the following measures to protect your data—

• SSL (Secure Socket Layer) encryption — protects all data transmissions
• Passwords are stored using hashing algorithms, never in plain text
• Payment data is protected with industry-standard encryption
• Firewall protection and systems that detect unauthorised access
• Server data backups are performed regularly

Alongside technical measures, the following organisational safeguards are in place—

• Staff are granted access to personal data on a need-to-know basis only
• Regular staff training on data protection is conducted
• In the event of a data breach, affected players will be notified immediately
• Security audits are carried out regularly and any weaknesses are addressed promptly

We retain data in accordance with the following policy—

• Account data — For as long as the account exists and for a set period after closure depending on legal requirements
• Payment records — For as long as required for financial account auditing and dispute resolution
• Communication Records — Retained for the period necessary to review service quality
• Game Play Data — Stored for VIP tier calculation and bonus fairness verification

You may request deletion of your personal data, but please be aware that data required to fulfil legal obligations may be retained.

The mk123 platform is for players aged 21 and above only. If we discover or inadvertently collect personal data from anyone under 21, we will delete it immediately and close that account.

If you suspect any player is under 21, please report it to [email protected]. We will investigate promptly.

We may update this Privacy Policy from time to time. For significant changes, affected players will be notified in advance via their registered email address, and the "Last Updated" date at the top of this page will be revised.

Continuing to use the platform after a policy change means you accept the updated policy. If you do not agree, you may request account closure through support.

For questions about this policy, data requests, or breach notifications, you can reach our Data Protection team at—

We are available 24/7 to respond to your privacy queries in Burmese. You can use mk123 with confidence.