Responsible Gaming Policy
At mk123, we put our players' health and well-being first. On this page you will find the tools and guidance we provide to protect you and your family.
About Our Policy
mk123 is an online gaming platform designed for players in Myanmar, and we firmly believe that gaming should be a form of entertainment — nothing more. It should not be used as a way to solve financial problems, and we want to help you play and enjoy yourself without it affecting the rest of your life.
Responsible gaming means setting limits on your time and money in advance, then playing within those limits. Enjoying a game when things are going well, and stopping when they are not, is the mindset of a healthy player. Any player on our platform can set their own limits at any time, and if you need help, our 24/7 Live Chat is always there for you.
Six Responsible Gaming Principles
Self-Protection
Players can protect themselves by adjusting the protection tools in their account, including deposit limits and session time limits.
Session Time Limits
Set a daily limit on how long you play, and the platform will automatically notify you when your time is up.
Deposit Limits
Set a daily, weekly, or monthly deposit limit and play within that amount.
Self-Exclusion
Players who want to take a break to get their gaming under control can temporarily or permanently block their own account.
Gaming Health Alerts
When our system detects unusual playing patterns, it sends an alert to the player.
24/7 Support
For any gaming-related concerns, you can reach our 24/7 Live Chat in Burmese right away.
Access for ages 21+ only
mk123 strictly prohibits anyone under 18, and anyone who has not yet turned 21, from playing. Age verification (21+) is required when opening an account, and accounts registered with false information will be closed. Parents and guardians — please work with us to prevent your children from accessing this platform.
Self-Exclusion Tools
When you want to take control of your play, mk123 provides the following tools you can adjust yourself.
Daily Deposit Limit
Set your own maximum deposit amount within 24 hours — once that limit is reached, further deposits are blocked.
Session Time Limit
Set in advance how long you can play on the platform each day. When the time is up, your session will be closed.
Reality Check
After you have been playing for a set amount of time, a reminder will pop up showing how long you have been playing, so you can decide whether to continue.
Temporary Account Suspension
You can suspend your account temporarily for a few days, one month, or up to 6 months. The account can only be reopened after the suspension period ends.
Permanent Self-Exclusion
If you want to stop playing for good, you can permanently close your account so that it can never be reopened.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself, it is time to seek help.
When you keep playing in an attempt to win back money you have lost
When you have to hide your gambling spending from family or friends
When gambling is causing you to neglect work, school, or family responsibilities
When you feel you cannot stop, no matter how much you want to
When you are taking out loans to gamble, or facing ongoing financial difficulties
When you want to stop gambling but feel unable to
Deposit and Withdrawal Limits
mk123 has set the following financial limits to protect players.
3,000 Ks
Minimum deposit amount — payments available via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer
20,000 Ks
Minimum withdrawal amount — withdrawal requests are processed within 5–30 minutes
If you would like additional financial limits set, you can contact our support team via Live Chat. Our support team will always respect limits that players request themselves.
How to Get Help
You can reach our support team right away
If you feel that you are struggling to control any aspect of your gambling, the mk123 support team is available 24 hours a day, 7 days a week. Support is provided in Burmese, so there is no language barrier.
Practical Tips for Healthy Play
Treat gambling as entertainment, not as a way to make money.
Decide how much you are willing to spend before you start playing — and stop when that amount is gone.
Trying to win back losses through more gambling is a sign of problem gambling.
Gambling is only one part of life. Make time for family, friends, and other things you enjoy.
Only play with an amount you can afford to lose, and avoid gambling with borrowed money.
Try to talk openly with your family about your gambling — hiding it can be a sign of a problem.
Responsible Gaming Quick Answers
Need help — contact us now
For any gambling-related issues, you can get immediate support in Myanmar language via mk123's 24/7 Live Chat. Or if you'd like to browse games, use the links below.